Terms of service

By accessing or purchasing from itchend.store ("the Site"), operated by ItchEnd ("we", "us"), you agree to these Terms.

Products: ItchEnd products are dietary supplements for pets. They are not veterinary medicines, drugs, or treatments. Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult your veterinarian before starting any new supplement.

No medical claims: Information on this Site, including testimonials and descriptions, is for informational purposes only and does not constitute veterinary advice. Individual results may vary. Testimonials reflect individual experiences and are not guaranteed outcomes.

Product accuracy: We source products from third-party suppliers and do not manufacture them. We make reasonable efforts to display accurate information, but actual product packaging, labels, and ingredients may differ from what is shown on the Site. Images are for illustrative purposes.

Fulfillment: Orders are fulfilled by third-party partners. Delivery times are estimates, not guarantees. We are not liable for carrier delays, customs processing, or force majeure events.

Limitation of liability: To the maximum extent permitted by applicable law, ItchEnd shall not be liable for indirect, incidental, or consequential damages arising from use of our products or Site. Our total liability shall not exceed the purchase price of the product in question. Nothing in these terms excludes liability that cannot be excluded under EU consumer law.

Governing law: These terms are governed by the laws of Spain. If you are an EU consumer, you also retain the protections of your country of residence. Disputes may be submitted to the European Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

Changes: We may update these Terms at any time. Continued use constitutes acceptance of updated terms.